Intensive training days
CORPORATE TRAINING PROFILE
Active Listening SkillsBig Tree Technology & Consulting Vietnam Company
This profile documents the in-house “Active Listening Skills” program delivered for Big Tree Technology & Consulting Vietnam Company. It summarizes the business context, capability objectives, program modules, practice tools, survey results, participant feedback and course photos.
Core modules
Overall satisfaction
Participant feedback
1. Training Profile Overview
Big Tree Technology & Consulting Vietnam Company
Big Tree Technology & Consulting Vietnam Company operates in software consulting and development. This profile presents the organization as the client for the active Listening Skills program and highlights the operating context, target audience and capability-development needs behind the engagement.
The “Active Listening Skills” program was delivered for Managers, team leaders and project personnel who need to improve communication and empathy.. The content was connected to the work context of Big Tree Technology & Consulting Vietnam Company, helping participants practice relevant methods and apply learning after training.
2. Training Solution Delivered
Program Purpose
Strengthen practical capability in active Listening Skills and help participants transfer relevant knowledge, tools and behaviors into daily work.
Delivery Approach
The program combined concise lectures, guided discussion, case exercises and practice tools across the core modules.
Capability Focus
The focus was on understanding core concepts, practicing methods and tools, and building suitable application plans for real work situations.
Target Outcomes
The expected outcome was to convert knowledge into practical actions while improving coordination, execution quality and confidence after training.
3. Training Context, Capability Needs and Objectives
Implementation Context
The business context created a need to strengthen active Listening Skills, improve consistency of execution and connect training content with practical work requirements.
Capability Needs
Participants needed a shared language, practical tools and structured methods to apply active Listening Skills more effectively in their roles.
Training Objectives
After training, participants were expected to apply relevant techniques, coordinate more effectively and turn the program content into concrete workplace actions.
4. Program Content and Practice Tools
SessionModule
Learning Objectives
- Key Content
- Practice Tools
01Mindset and Attitude of an Active Listener
Understand and apply the key concepts, tools and workplace practices in mindset and attitude of an active listener.
02Non-Verbal Listening Techniques
Understand and apply the key concepts, tools and workplace practices in non-verbal listening techniques.
03Feedback and Information Confirmation
Understand and apply the key concepts, tools and workplace practices in feedback and information confirmation.
04Listening in Management and Conflict Resolution
Understand and apply the key concepts, tools and workplace practices in listening in management and conflict resolution.
5. Results and Application Value
Capabilities Strengthened
Participants reinforced knowledge, behaviors and tools related to active Listening Skills.
Application Capability
Participants practiced how to apply the program content through structured exercises and workplace-oriented examples.
Coordination and Execution
The program supported clearer coordination, shared understanding and more consistent execution among participants.
Value for Work
The learning outcomes provide practical value for daily work, team collaboration and continuous improvement after training.
6. Course Survey Results
Overall Satisfaction
Practical Applicability
Content Quality
Training Methodology
Post-Training Applicability
Commitment to Post-Training Application
7. Participant Feedback
“
The course provided practical methods that I can apply directly in my work.
Nguyen In HieuParticipantBig Tree Technology & Consulting Vietnam Company
“
The examples and exercises made the active Listening Skills content easier to understand.
Pham Thuy LinhParticipantBig Tree Technology & Consulting Vietnam Company
“
The instructor connected the lessons with real situations in our organization.
Tran Minh TuanParticipantBig Tree Technology & Consulting Vietnam Company
“
The practice activities helped me see how to improve my daily work approach.
Dang Kim NganParticipantBig Tree Technology & Consulting Vietnam Company
“
The program was useful, practical and easy to share with my team.
Vu Hoang LongParticipantBig Tree Technology & Consulting Vietnam Company
“
I gained clearer tools and more confidence to apply the learning after class.
Le Mai PhuongParticipantBig Tree Technology & Consulting Vietnam Company
DELIVERY EVIDENCE
8. Course Delivery Photos
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