Course Information

Production Supervisor

Production Manager

Develop capability of production supervisor in translate plan into shop-floor results, manage people and handle abnormality by production shift.

Instructor guide skills giao tiep for doi ngu manage organization

Participants participate in activities toutin

Discussion in chuong trinh toutin organization

Table of Contents

Course Introduction
Learning Objectives
Target Participants
Course Content
Training Methodology
Class Information
Learning Materials & Certification
Training Faculty
Masterskills Profile
Representative Clients

1. Course Introduction

Production supervisor serves as the link between objectives of factory and activities in the workshop. This role must ensure output, quality, progress and safety, while maintaining discipline, develop employees and coordinate with multiple support departments.

The course“Production Supervisor”Focuses into role operate and manage frontline: Develop plan shift, giam sat performance, manage quality at the source, lead personnel and report management.

Participants practice Handle the case common in the workshop and build opeoutting approach with cadence, clear data and accountability.

2. Learning Objectives

Identify role, authority and responsibilities of production supervisor in the production system.
Translate plan into shift objectives, assign work and arrange resources.
Monitor output, productivity, progress and handle abnormality on the shop floor.
Control quality at the source, equipment, materials and safety requirements.
Assign tasks, provide feedback, maintain discipline and develop employee capability.
Organize shift-start meeting, report management and lead the improvement activities in workshop.

3. Target Participants

Production supervisor and deputy production supervisorNeed to standardize or enhance capability operate and manage shop floor.
Shift leader, team leader and line leaderCurrently serving in management role directly production team.
Engineers production or technical responsible for an areaNeed to strengthen capability manage people and operations.
Personnel high-potential personnel planned for production supervisorPreparing to toutnsition from technical expertise to responsibility for production management workshop.

4. Course Content

The six content parts Reflects complete work of production supervisor: Role, plan, performance, quality, people, improve and report.

PART 01Role And Mindset Production Supervisor

Role production supervisor in the factory.
Responsibilities operations in the workshop.
Mindset for owning production results.
Core capability of production supervisor.
The connection between people and machines.
Case: Handle a delayed production shift.
Team discussion on management role.
Action commitment after session.

PART 02Managers Production Plan

Read and understand daily production plan.
Resource allocation based on capability.
Monitor progress each process step.
Control bottleneck on the line.
Coordinate personnel as conditions change.
Effective shift-start meeting techniques.
Example: Material shortage during the shift.
Exercise: develop a plan for workshop.

PART 03Giam Sat Performance And Productivity

Indicator OEE in production management.
Measure labor productivity practical.
Identify waste on the shop floor.
Analyze cause productivity loss.
Hourly output tracking sheet.
Observe Gemba at work area.
Practice: Calculate production shift performance.
Propose team productivity improvements.

PART 04Managers Quality In The Workshop

Quality standards in production.
Critical quality control points.
Process for handling defective products.
Differentiate human, machine and material errors.
Tool 5 Why and Fishbone.
Case: recurring defects.
Simulate response when a defect occurs.
Record quality lessons learned after the shift.

PART 05Lead Personnel And Discipline Shop Floor

Assign work based on capability employees.
Communicate clear in production shift.
On-the-job coaching for operators.
Provide feedback behavior not meeting standards.
Managers conflict within the team.
Maintain discipline 5S and safety.
Role play: Remind employees violation.
Exercise build rules team.

PART 06Improve Operations And Report Management

Mindset Kaizen in workshop.
Collect operational data daily.
Analyze problem using simple charts.
Priority improve by impact level.
Write reports shift concise clear.
Present problem with management.
Practice: Develop report end of shift.
Improvement plan after the course.

5. Training Methodology

Classes are delivered in small, learner-centered groups. Instructors provide concise input, then facilitate discussions, scenario-based practice, feedback, and reflection so participants can translate knowledge into practical workplace behaviors.

Group Discussion Individual Exercise Group Presentation Brainstorming Techniques Practice with the Instructor Experiential Project In-Class Activities Role-Play Activities Class Presentation

6. Class Information

Expected Opening Date	Schedule	Training Hours	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	VND 4,500,000	Ho Chi Minh City	VND 4,500,000	Register
To be updated	Monday – Thursday	VND 4,500,000	Hanoi	VND 4,500,000	Register

10% discount: early registration at least 15 days in advance, groups of 3 or more participants, or loyal clients.Reserve a Seat

Note:The opening schedule is tentative and may be adjusted based on the number of registered participants, class delivery conditions and the actual training plan. Masterskills will confirm the official schedule with participants before the opening date.

Duration:2 days / 4 sessions; maximum 35 participants per class.
Ho Chi Minh City:224 Dien Bien Phu, Ban Co Ward, Ho Chi Minh City.
Hanoi:51 Le Dai Hanh, Hai Ba Trung Ward, Hanoi.
Corporate In-House Training:Delivered at the office or factory; quotation depends on design scope, location and class size.
Additional Costs:Instructor travel and accommodation costs are determined by the delivery location, if applicable.

7. Learning Materials & Certification

Participants receive copyrighted course materials developed by Masterskills, practical handouts, self-assessment templates and reference materials aligned with business situations.

Copyrighted Course MaterialsStandardized content updated according to course objectives.

Practical ToolsChecklists, handouts, feedback templates and personal action plans.Explore the Toolkit

Template chung nhan complete course of Masterskills

Certificate of Course Completion

Participants who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Training Faculty

Masterskills instructors and experts have practical experience in management, consulting and training in fields relevant to the program content.

MBA. Nguyen Thanh Binh

Production management expert specializing in Lean Manufacturing, TPM, 5S–Kaizen, and frontline manager development.

TS. Tran Tien Duc

Manufacturing and maintenance management expert. TPM, 5S, Kaizen, equipment maintenance, and factory operation optimization.

View Faculty Profiles

9. Masterskills Profile

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An overview of Masterskills' training capabilities, areas of expertise, delivery methodology, and experience partnering with organizations.

Nhan xet of customers after when participate in course Masterskills

Client Testimonials

“The Production Supervisor course provides practical content, work-relevant practice activities and clear facilitation. The instructor helps participants use appropriate tools, analyze situations and build options that can be applied after the program.”

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