Course Information

Root Cause Failure Analysis (RCFA)

Root Cause Failure Analysis

Course helps participants dieu tout failure co system, xac minh root cause and thiet ke action corrective action nham ngan failure tai dien.

Instructor guide skills giao tiep for doi ngu manage organization

Participants participate in activities toutin

Discussion in chuong trinh toutin organization

Table of Contents

Course Introduction
Learning Objectives
Target Participants
Course Content
Training Methodology
Class Information
Learning Materials & Certification
Training Faculty
Masterskills Profile
Representative Clients

1. Course Introduction

Handle nhanh trieu chung can helps khoi phuc operations nhung khong ensure failure se khong lap lai. When du kien chua complete or ket luan dua tren gia dinh, action corrective action de di sai cause and tieu ton resources.

RCFA cung cap process collect bang chung, mo ta failure, analyze chuoi cause, kiem chung gia thuyet and identify root cause. Course ket hop the tool nhu 5 Whys, so do cause and analyze du kien shop floor.

The course“Root Cause Failure Analysis (RCFA)”by Masterskills is designed with a practical orientation. Participants practice Tren case failure to build action corrective action, phong ngua, assign responsibilities and co che xac nhan effectiveness after deploy.

2. Learning Objectives

Differentiate trieu chung, cause directly, cause gop part and root cause.
Collect, sap xep and check du kien lien quan to failure.
Van dung tool appropriate to analyze chuoi cause.
Xac minh root cause dua tren bang chung thay vi gia dinh.
Build action corrective action and phong ngua gan with cause da identify.
Monitor effectiveness action and standardization lessons learned to ngan tai dien.

3. Target Participants

Engineers maintenance, production and technical Dieu tout the failure equipment, process or operations.
Personnel quality, safety and improve Analyze loi, failure and action corrective action phong ngua.
Production supervisor, shift leader and giam sat shop floor Need to organize collect du kien and coordinate handle failure.
Can bo manage factory and truong bo phan Approval solution, resource allocation and monitor ngan ngua tai dien.

4. Course Content

Content duoc organize by process RCFA: Identify failure, collect du kien, analyze, xac minh cause, corrective action and maintain phong ngua.

PART 01Foundation Mindset RCFA

Khai niem failure and root cause.
Differentiate trieu chung, cause, hau qua.
Mindset system in handle failure.
Vong lap hoc hoi after moi failure.
Mo hinh loi people and system.
Nguyen tac khong do loi shift nhan.
Case: May dung nhung chua clear cause.
Group Discussion: Identify problem that.

PART 02Collect Du Kien Failure

Identify scope failure need to analyze.
Develop dong thoi gian dien bien failure.
Phong van personnel lien quan directly.
Collect hinh anh, ho so, thong so.
Check shop floor before when ket luan.
Classify du kien dinh tinh, dinh luong.
Bieu template record du kien ban dau.
Practice: Develop ho so failure template.

PART 03Tool Analyze Cause

Method 5 Why truy tim cause.
So do Fishbone by team yeu to.
Cay loi FTA for failure phuc tap.
Matrix cause and bang chung.
Analyze Pareto team recurring defects.
Apply practical tools, templates and case-based exercises relevant to manufacturing operations.
Example: Loi quality xuat hien dinh ky.
Exercise: Ve so do cause.

PART 04Xac Minh Root Cause

Tieu chi identify cause goc.
Differentiate cause directly, tiem an.
Kiem chung cause bang bang chung.
Loai bo gia dinh thieu basis data.
Evaluate level impact cause.
Xac nhan with doi operations lien quan.
Case: Chon sai cause priority.
Practice: Kiem chung chuoi 5 Why.

PART 05Build Action Corrective Action

Translate cause into action cu the.
Thiet ke solution ngan loi tai dien.
Classify action ngan and dai han.
Gan responsibilities, thoi han, resources.
Risk assessment after when corrective action.
Monitor hieu luc bang indicator appropriate.
Template plan action CAPA.
Exercise: Develop plan corrective action.

PART 06Maintain Van Hoa Phong Ngua

Standardization lessons learned after moi failure.
Update process, checklist, standard.
Chia se tri thuc giua the bo phan.
Build dashboard monitor failure.
Hop rut kinh nghiem by dinh ky.
Role manage in phong ngua.
Action commitment: Improve in the workplace.
Tong ket: Plan apply RCFA.

5. Training Methodology

Classes are delivered in small, learner-centered groups. Instructors provide concise input, then facilitate discussions, scenario-based practice, feedback, and reflection so participants can translate knowledge into practical workplace behaviors.

Group Discussion Individual Exercise Group Presentation Brainstorming Techniques Practice with the Instructor Experiential Project In-Class Activities Role-Play Activities Class Presentation

6. Class Information

Expected Opening Date	Schedule	Training Hours	Location	Tuition Fee	Register
To be updated	Saturday – Sunday	VND 4,500,000	Ho Chi Minh City	VND 4,500,000	Register
To be updated	Monday – Thursday	VND 4,500,000	Hanoi	VND 4,500,000	Register

10% discount: early registration at least 15 days in advance, groups of 3 or more participants, or loyal clients.Reserve a Seat

Note:The opening schedule is tentative and may be adjusted based on the number of registered participants, class delivery conditions and the actual training plan. Masterskills will confirm the official schedule with participants before the opening date.

Duration:2 days / 4 sessions; maximum 35 participants per class.
Ho Chi Minh City:224 Dien Bien Phu, Ban Co Ward, Ho Chi Minh City.
Hanoi:51 Le Dai Hanh, Hai Ba Trung Ward, Hanoi.
Corporate In-House Training:Delivered at the office or factory; quotation depends on design scope, location and class size.
Additional Costs:Instructor travel and accommodation costs are determined by the delivery location, if applicable.

7. Learning Materials & Certification

Participants receive copyrighted course materials developed by Masterskills, practical handouts, self-assessment templates and reference materials aligned with business situations.

Copyrighted Course MaterialsStandardized content updated according to course objectives.

Practical ToolsChecklists, handouts, feedback templates and personal action plans.Explore the Toolkit

Template chung nhan complete course of Masterskills

Certificate of Course Completion

Participants who meet attendance and practice requirements receive a Masterskills certificate of completion.

8. Training Faculty

Masterskills instructors and experts have practical experience in management, consulting and training in fields relevant to the program content.

TS. Tran Tien Duc

Manufacturing and maintenance management expert. TPM, 5S, Kaizen, equipment maintenance, and factory operation optimization.

MBA. Hoang Minh Nghiep

Production management and productivity improvement expert specializing in Lean, Six Sigma, productivity management, quality, and operational system optimization.

View Faculty Profiles

9. Masterskills Profile

View Profile

An overview of Masterskills' training capabilities, areas of expertise, delivery methodology, and experience partnering with organizations.

Nhan xet of customers after when participate in course Masterskills

Client Testimonials

“The Root Cause Failure Analysis (RCFA) course provides practical content, work-relevant practice activities and clear facilitation. The instructor helps participants use appropriate tools, analyze situations and build options that can be applied after the program.”

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