Course Information

Effective Warehouse Management

The program helps participants organize warehouse flow from receiving, arrangement, storage, and dispatch to stocktaking, safety, and operational improvement.

Giang vien huong dan skills communication for team management organization

Actual classroom session at Masterskills

Instructor presenting during a training session

Participants taking part in a training activity

Discussion during a corporate training program

Overview of an on-site corporate training class

Instructor guiding participants through practical exercises

Group activity during the training program

Group photo of participants at the end of the course

Table of Contents

Course Overview
Learning Objectives
Target Participants
Course Outline
Training Methodology
Class Information
Materials & Certification
Faculty
Masterskills Corporate Profile
Selected Clients

1. Course Overview

Warehouse effective need to bao dam hang right location, data accurately reflects reality, operations safety and thoi gian xu ly appropriate with yeu cau van hanh. the van to ve layout, nhan hang, storage or order preparation thuong lien ket with nhau and not the xu ly rieng le.

The course “Effective Warehouse Management” The course provides a physical warehouse management process from receiving, checking, put-away, storage, picking, packing, delivery, and handover to stocktaking and discrepancy handling. It also covers 5S, safety, coding, and technology application.

Participants need to ra soat lai dong van hanh kho, xac dinh diem nghen, chuan hoa responsibility and to xuat giai phap nang cao nang suat, do chinh xac and kha nang traceability.

2. Learning Objectives

Describe dong van hanh kho and the diem control from when nhan to when giao hang.
To chuc khu vuc, vi tri and nguyen tac storage according to dac tinh hang hoa and tan suat di chuyen.
Standardize process receiving, kiem tra, ghi nhan and dua hang vao vi tri.
Control through trinh picking, packing, dispatch and ban giao documents.
Thuc hien stocktaking, truy tim nguyen nhan and xu ly discrepancies inventory.
Apply 5S, safety, barcode or cong nghe appropriate to cai tien performance kho.

3. Target Participants

Management and team leaders khoChiu responsibility thiet ke, control and cai tien toan set of hoat dong kho.
Employees kho, delivery and handover and materialsDirectly thuc hien process nhap, storage, lay and dispatch.
Personnel production, logistics and supply chainNeed to coordination dong materials, progress and thong tin giua kho with the set of phan.
Personnel tham gia du an cai tien or trien khai WMSNeed to hieu process hien truong truoc when chuan hoa or so hoa he thong kho.

4. Course Outline

The content includes six parts following the warehouse operating flow: overview, receiving, storage, dispatch, stocktaking, and safety–technology–improvement solutions.

PART 01Overview of Warehouse Management

Vai tro warehouse in supply chain.
Goals management kho effective.
Cac loai warehouse in organization.
Dong hang hoa, documents, thong tin.
Responsibility of employees and management kho.
Risk thuong gap in van hanh kho.
Case scenario: Kho day but van thieu hang.
Discussion: Van to kho hien tai.

PART 02Receiving Process and Input Control

Prepare plan nhan hang according to lich.
Check so luong, quality, documents.
Reconcile orders with hang thuc nhan.
Phan luong hang dat, cho, not dat.
Cap nhat data nhap kho kip thoi.
Phoi hop purchasing, quality, accounting.
Exercise: Develop checklist nhan hang chuan.
Ra soat: Loi receiving thuong gap.

PART 03Storage Arrangement and Inventory Management

Phan loai hang hoa according to ABC, FIFO.
Thiet ke vi tri storage to control.
Link ma hang, ma vi tri clear.
Control inventory toi thieu, toi da.
Identify slow-moving stock, hu hong.
Maintain 5S in khu vuc kho.
Case scenario: Hang that lac do luu sai vi tri.
Practice: Thiet ke so do layout kho.

PART 04Quy Trinh Xuat Hang and Giao Nhan

Tiep nhan yeu cau dispatch hop le.
Prepare hang according to nguyen tac uu tien.
Check ma hang, so luong, tinh trang.
Dong goi, ban giao, xac nhan documents.
Control discrepancies when dispatch.
Monitor progress delivery and handover noi bo.
Role play: Handle yeu cau dispatch gap.
Exercise: Standardize process dispatch.

PART 05Kiem Ke and Xu Ly Sai Lech inventory

Develop plan periodic stocktaking, dot xuat.
Use phuong phap stocktaking luan phien.
Reconcile ton so sach and ton practical.
Phan tich nguyen nhan discrepancies inventory.
Handle hang thua, thieu, hu hong.
Bao cao results stocktaking minh bach.
Case scenario: Sai lech inventory vuot muc for phep.
Practice: Develop bien ban stocktaking mau.

PART 06Safety, Cong Nghe and Cai Tien Kho

Tuan thu safety in van hanh kho.
Control risk chay no, do vo.
Apply barcode, WMS, data kho.
Monitor KPI warehouse in yeu.
Reduce thoi gian tim kiem and di chuyen.
Improve process kho using Kaizen.
Exercise: Develop plan cai tien warehouse.
Tong ket: Cam ket management kho effective.

5. Training Methodology

Classes are delivered in small, learner-centered groups. Instructors provide concise input, then facilitate discussions, scenario-based practice, feedback, and reflection so participants can translate knowledge into practical workplace behaviors.

Group Discussions Individual Exercises Group Presentations Brainstorming Techniques Guided Practice with the Instructor Experiential Projects In-Class Activities Role-Playing Activities Class Presentations

6. Class Information

Expected Start Date	Schedule	Class Hours	Location	Tuition Fee	Registration
To Be Announced	Saturday – Sunday	08:30 – 16:30	Ho Chi Minh City	VND 4,500,000	Registration
To Be Announced	Monday – Thursday	18:00 – 21:30	Hanoi	VND 4,500,000	Registration

10% discount: registration at least 15 days in advance, groups of three or more participants, or loyal clients.Reserve a Seat

Note: The schedule above is provisional and may be adjusted based on enrollment, class arrangements, and the actual training plan. Masterskills will confirm the official schedule with participants before the course begins.

Duration: 2 days / 4 sessions; maximum 35 participants per class.
Ho Chi Minh City: 224 Dien Bien Phu Street, Ban Co Ward, Ho Chi Minh City.
Hanoi: 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.
Corporate in-house training: Delivered at the client’s office or factory; pricing depends on the design scope, location, and class size.
Additional costs: Instructor travel and accommodation costs are determined by the delivery location, where applicable.

7. Learning Materials & Certification

Participants receive proprietary course materials developed by Masterskills, practical handouts, self-assessment forms, and reference materials aligned with real business situations.

Proprietary Course MaterialsStandardized content updated in line with the course objectives.

Practical ToolsChecklists, handouts, feedback templates, and individual action plans.Explore the Toolkit

Course Completion Certificate

Participants who meet the attendance and practical requirements receive a Masterskills certificate of program completion.

8. Faculty

Masterskills instructors and experts bring practical management, consulting, and training experience relevant to the program content.

TS. Le Van Bay

Logistics and supply chain expert specializing in supply chain management, purchasing, import-export, and logistics optimization.

MBA. Nguyen Thanh Binh

Production management expert specializing in Lean Manufacturing, TPM, 5S–Kaizen, and frontline manager development.

View Faculty Profiles

9. Masterskills Corporate Profile

View Profile

An overview of Masterskills’ training capabilities, areas of expertise, delivery methodology, and experience partnering with organizations.

Client feedback after attending a Masterskills course

Client Testimonials

“The Effective Warehouse Management course provides practical content, workplace-relevant activities, and clear facilitation. Instructors help participants use appropriate tools, analyze situations, and develop solutions they can apply after the program.”

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