Course Information
Practical Online Marketing Skills
Practical Online Marketing
Provide practical foundations for planning digital marketing activities, understanding customers, selecting channels, producing content and tracking marketing effectiveness.
Table of Contents
1. Course Introduction
Practical Online Marketing Skills is increasingly important as organizations need practical capability that connects strategy, daily execution and measurable results. Without a structured approach, teams often rely on experience alone, making outcomes inconsistent and difficult to sustain.
This course provides the concepts, tools and practice needed to strengthen online marketing. Participants learn how to analyze current situations, select appropriate methods and apply them to realistic workplace cases.
The program is designed for practical application. Through discussion, exercises and guided reflection, participants build a clear action orientation and prepare to transfer learning into their own work environment.
2. Learning Objectives
- Explain the core principles and business value of online marketing.
- Analyze current practices, gaps and risks related to online marketing landscape and objectives.
- Use practical tools and templates to apply target customers and positioning in workplace situations.
- Coordinate with relevant stakeholders and communicate expectations clearly during implementation.
- Handle common obstacles, deviations or resistance without losing focus on objectives.
- Build an action plan to apply, monitor and sustain improvements after the course.
3. Target Participants
- Sales Representatives and Business Development TeamsNeed to approach customers, understand needs, communicate value and improve conversion quality.
- Sales Managers, Supervisors and Team LeadersManage targets, coach sales behavior, monitor pipelines and improve team performance.
- Account Managers and Customer-Facing ProfessionalsDevelop relationships, handle objections, coordinate service and grow customer value.
- Business Owners and Commercial LeadersNeed a practical sales management foundation to improve revenue systems and execution discipline.
4. Course Content
The six-part course content covers online marketing landscape and objectives, target customers and positioning, channel selection and campaign planning, content planning and digital copy, measurement, analytics and optimization and practical online marketing action plan, moving from foundation to practical workplace application.
PART 01 Online Marketing Landscape And Objectives
- Define online marketing landscape and objectives and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
PART 02 Target Customers And Positioning
- Define target customers and positioning and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
PART 03 Channel Selection And Campaign Planning
- Define channel selection and campaign planning and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
PART 04 Content Planning And Digital Copy
- Define content planning and digital copy and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
PART 05 Measurement, Analytics And Optimization
- Define measurement, analytics and optimization and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
PART 06 Practical Online Marketing Action Plan
- Define practical online marketing action plan and its role in online marketing.
- Clarify key concepts, terms and expected outcomes.
- Identify common challenges and failure points in real work.
- Connect the module content with team performance and business results.
- Use a practical checklist or framework to analyze the situation.
- Review workplace examples and discuss lessons learned.
- Practice applying the method through a job-relevant case.
- Summarize key takeaways and actions for implementation.
5. Training Methodology
The class is delivered in small groups with a learner-centered approach. The instructor presents concise concepts, facilitates discussion, leads case practice, provides feedback and helps participants convert knowledge into applied workplace behavior.
6. Class Information
| Expected Opening Date | Schedule | Training Hours | Location | Tuition Fee | Register |
|---|---|---|---|---|---|
| To be updated | Saturday – Sunday | 08:30 – 16:30 | Ho Chi Minh City | VND 4,500,000 | Register |
| To be updated | Monday – Thursday | 18:00 – 21:30 | Hanoi | VND 4,500,000 | Register |
Note:The opening schedule is tentative and may be adjusted based on the number of registered participants, class delivery conditions and the actual training plan. Masterskills will confirm the official schedule with participants before the opening date.
- Duration:2 days / 4 sessions; maximum 35 participants per class.
- Ho Chi Minh City:224 Dien Bien Phu, Ban Co Ward, Ho Chi Minh City.
- Hanoi:51 Le Dai Hanh, Hai Ba Trung Ward, Hanoi.
- Corporate In-House Training:Delivered at the office or factory; pricing is based on design scope, delivery location and class size.
- Additional Costs:Instructor travel and accommodation costs are determined by the delivery location, if applicable.
7. Learning Materials & Certification
Participants receive copyrighted course materials prepared by Masterskills, practice handouts, self-assessment forms and reference materials aligned with business situations.
10. Representative Clients
Selected practical training programs with content close to this course topic that Masterskills has delivered for corporate clients.
Customer Service SkillsChina Express Company – Ho Chi Minh City
Customer Service SkillsOlympia Inter-Level School - Ho Chi Minh City
Online Marketing SkillsVNPT Business Center - Ho Chi Minh City
Customer Psychology and BehaviorDai Hoc RMIT - Ho Chi Minh City
Customer Psychology and BehaviorCompany Bayer Vietnam - Nam Dinh
Customer Psychology and Behavior B2BCompany E-Soft Vietnam - Ho Chi Minh City
Customer Psychology and BehaviorCompany Bayer Vietnam - Nam Dinh
Customer Complaint HandlingJSC Nhom Viet Dung - Ho Chi Minh City
Ready to develop online marketing capability for your team?
Masterskills experts are ready to advise on a Practical Online Marketing Skills program aligned with your business objectives.

