Course Information
Working with the PDCA Cycle
PDCA Practice
Helps participants organize work and improve by bon buoc Plan-Do-Check-Act thay for how to lam cam tinh, thieu measure and khong duc ket.
Table of Contents
1. Course Introduction
Nhieu work lap lai with mot problem vi plan chua clear, qua trinh implement khong duoc record, results khong duoc check or lessons learned chua duoc standardization.
The course“Working with the PDCA Cycle”Cung cap mot method simple nhung co system to identify objectives, develop plan, implement, check deviation and corrective action.
Participants practice Apply PDCA into mot nhiem vu or problem practical, from do hinh into habit lam viec dua tren objectives, data and continuous improvement.
2. Learning Objectives
- Giai thich logic and moi lien he giua bon buoc Plan, Do, Check and Act.
- Identify objectives, hien trang, cause, indicator and plan action clear.
- Implement plan co assign, moc monitor and record data.
- Compare results with objectives and analyze cause of deviation.
- Propose corrective action, standardization how to lam effectiveness and ngan tai dien.
- Application PDCA into work shift nhan, coordinate team and improve process.
3. Target Participants
- Employees departments and bo phan productionNeed to enhance tinh system in implement and improve work.
- Team leader, giam sat, production supervisor and truong teamMonitor progress, results and action corrective action of doi ngu.
- Personnel quality, production and improveThuong xuyen use PDCA in manage and giai quyet problem.
- 4. Course OutlineNeed to hinh into mindset management against objectives and data.
4. Course Content
The content is designed Dung by bon buoc PDCA, after do integoutte into manage performance and improve work daily.
PART 01Mindset On Chu Trinh PDCA
- Khai niem PDCA in manage work.
- Role PDCA in continuous improvement.
- Khac biet giua lam viec cam tinh, co chu trinh.
- Connect PDCA with performance shift nhan.
- Responsibilities employees and manage when apply.
- Sai lam deputy bien when deploy PDCA.
- Case: Lam nhieu nhung it improve.
- Discussion: Problem need to apply PDCA.
PART 02Plan Develop Plan Work Effectiveness
- Identify objectives need to dat clear.
- Analyze hien trang and cause chinh.
- Establish indicator measure results.
- Identify resources and nguoi lien quan.
- Recognize common mistakes, barriers, and risks in real workplace situations.
- Du phong rui ro in qua trinh implement.
- Tool: Bang plan PDCA template.
- Exercise: Develop plan improve nho.
PART 03Do Implement Plan And Control Tien Do
- Deploy action dung plan da develop.
- Assign nhiem vu and thoi han cu the.
- Record data phat sinh in implement.
- Monitor progress by fromng moc chinh.
- Coordinate team to handle vuong mac.
- Avoid thay doi tuy tien when chua co data.
- Case: Plan tot nhung implement lech.
- Practice: Nhat ky deploy action.
PART 04Check Check Results And Analyze Deviation
- Compare results practical with objectives.
- Check data by indicator da chon.
- Identify deviation and cause phat sinh.
- Evaluate impact to quality, progress.
- Differentiate loi system and loi shift nhan.
- Technical: 5 Why in analyze deviation.
- Example: Indicator improve khong dat ky vong.
- Exercise: Analyze results after implement.
PART 05Act Corrective Action And Standardization
- Select action corrective action appropriate.
- Dieu chinh plan dua tren data.
- Standardization how to lam when dat results tot.
- Chia se lessons learned kinh nghiem for doi team.
- Ngan ngua recurring defects in chu ky after.
- Identify required data, process checkpoints, decision criteria and responsibility owners.
- Case: Improve into cong nhung khong maintain.
- Practice: Viet action standardization PDCA.
PART 06Application PDCA Into Performance Work
- Apply PDCA in work daily.
- Use PDCA for du an nho, team.
- Ket hop PDCA with Kaizen and 5S.
- Establish nhip revIEw improve dinh ky.
- Role manage in lead PDCA.
- Measure effectiveness after nhieu chu ky.
- Complete an exercise to apply the concept to a realistic situation.
- Exercise cuoi: Plan PDCA practical.
5. Training Methodology
Classes are delivered in small, learner-centered groups. Instructors provide concise input, then facilitate discussions, scenario-based practice, feedback, and reflection so participants can translate knowledge into practical workplace behaviors.
6. Class Information
| Expected Opening Date | Schedule | Training Hours | Location | Tuition Fee | Register |
|---|---|---|---|---|---|
| To be updated | Saturday – Sunday | VND 4,500,000 | Ho Chi Minh City | VND 4,500,000 | Register |
| To be updated | Monday – Thursday | VND 4,500,000 | Hanoi | VND 4,500,000 | Register |
Note:The opening schedule is tentative and may be adjusted based on the number of registered participants, class delivery conditions and the actual training plan. Masterskills will confirm the official schedule with participants before the opening date.
- Duration:2 days / 4 sessions; maximum 35 participants per class.
- Ho Chi Minh City:224 Dien Bien Phu, Ban Co Ward, Ho Chi Minh City.
- Hanoi:51 Le Dai Hanh, Hai Ba Trung Ward, Hanoi.
- Corporate In-House Training:Delivered at the office or factory; quotation depends on design scope, location and class size.
- Additional Costs:Instructor travel and accommodation costs are determined by the delivery location, if applicable.
7. Learning Materials & Certification
Participants receive copyrighted course materials developed by Masterskills, practical handouts, self-assessment templates and reference materials aligned with business situations.
10. Selected Clients
Masterskills has delivered a number of corporate training programs with content closely related to this course topic.
Lap Ke Hoach Kinh Doanh Hang Nam (AOP)Company CP May Sai Gon 3 - Ho Chi Minh City
Customer Experience JourneyMilitary Bank (MB Bank) - Ho Chi Minh City
Evaluate individual capabilitiesCourse Registration
Tam Ly & Hanh Vi Khach HangDai Hoc RMIT – Ho Chi Minh City
Tam Ly & Hanh Vi Khach HangCompany Bayer Vietnam – Nam Dinh
Tam Ly & behavior Khach Hang B2BCompany E-Soft Vietnam - Ho Chi Minh City
Empowerment and Influence SkillsFar Eastern Apparel Vietnam Company - Ho Chi Minh City
Professional Selling SkillsJSC Thuc An Chan Nuoi Pilmico VietNam - Dong Thap
Ready to develop Lam viec by PDCA cycle capability for your team?
Masterskills experts are ready to advise on a Working with the PDCA Cycle program aligned with your business objectives.

