Intensive training duration
CORPORATE TRAINING PROFILE
Effective Communication SkillsPhuong Long Construction and Trading Co., Ltd.
This profile documents the in-house “Effective Communication Skills” training program delivered by Masterskills for Phuong Long Construction and Trading Co., Ltd.. It summarizes the context, objectives, practical modules, survey results, participant feedback and class photos.
Program modules
Overall satisfaction
Participant feedback
1. Training Profile Overview
Phuong Long Construction and Trading Co., Ltd.
Phuong Long Construction and Trading Co., Ltd. operates in construction, materials trading and infrastructure. This training profile presents its business context and the capability-development needs addressed through the in-house program.
The organization places strong emphasis on developing its people. The “Effective Communication Skills” program was positioned as a practical intervention to improve work quality, coordination and professional capability.
2. Training Solution Delivered
Program Purpose
The program was designed to strengthen practical effective communication skills capability for participants and connect learning with real work situations at Phuong Long Construction and Trading Co., Ltd..
Delivery Approach
The training combined concise instruction, facilitated discussion, case exercises, practice tools and feedback so participants could apply the methods immediately.
Capability Focus
The capability focus included awareness, structured methods, practical tools, collaboration and implementation discipline related to effective communication skills.
Target Outcomes
Expected outcomes included stronger awareness, better use of tools, improved coordination and clear action plans after training.
3. Training Context, Capability Needs and Objectives
Implementation Context
The operating context showed a need to strengthen effective communication skills in daily work, especially in situations requiring coordination, analysis, decision quality and consistent execution.
Capability Needs
Participants needed practical methods, shared language and structured tools to apply effective communication skills more effectively in their roles.
Training Objectives
After the program, participants were expected to apply effective communication skills techniques, practice with real cases and convert learning into workplace action.
4. Program Content and Practice Tools
SessionModule
Module objective
- Key content
- Practice tools
01Effective Communication Skills Practice Module 1
Tam quan in of communication in nganh building & trading.
- Practice and apply “Effective Communication Skills Practice Module 1” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 1” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 1” through work-related exercises. Case exercises
02Effective Communication Skills Practice Module 2
Core concepts and practice focus for applying effective communication skills in workplace situations.
- Practice and apply “Effective Communication Skills Practice Module 2” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 2” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 2” through work-related exercises. Case exercises
03Effective Communication Skills Practice Module 3
Core concepts and practice focus for applying effective communication skills in workplace situations.
- Practice and apply “Effective Communication Skills Practice Module 3” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 3” through work-related exercises. Case exercises
- Practice and apply “Effective Communication Skills Practice Module 3” through work-related exercises. Case exercises
04Xu ly tinh huong and emotional self-control
skills communication qua dien thoai and documents (email/Zalo).
- Practice and apply “Xu ly tinh huong and emotional self-control” through work-related exercises. Case exercises
- Practice and apply “Xu ly tinh huong and emotional self-control” through work-related exercises. Case exercises
- Practice and apply “Xu ly tinh huong and emotional self-control” through work-related exercises. Case exercises
5. Results and Application Value
Capability Developed
Participants strengthened practical capability in effective communication skills and understood how to use the relevant tools in real work situations.
Workplace Application
The learning can be applied to improve work quality, coordination, decision making and problem handling in daily operations.
Implementation Coordination
The program supported clearer collaboration among participants, teams and related departments during implementation.
Post-Training Value
Post-training value comes from practical application, shared working methods and a clearer action plan for continued improvement.
6. Course Survey Results
Overall Satisfaction
Practical Applicability
Content Quality
Training Methodology
Post-Training Applicability
Commitment to Post-Training Application
7. Participant Feedback
“
The course provided practical tools that I can apply directly at work.
Nguyen Hoang NamParticipantPhuong Long Construction and Trading Co., Ltd.
“
The examples and exercises helped me understand the topic more clearly.
Training ModuleParticipantPhuong Long Construction and Trading Co., Ltd.
“
The facilitator connected the content with realistic business situations.
Training ModuleParticipantPhuong Long Construction and Trading Co., Ltd.
“
The practice activities made the learning easy to remember and apply.
Phan Anh TuanParticipantPhuong Long Construction and Trading Co., Ltd.
“
The program helped me improve my working methods and collaboration.
Training ModuleParticipantPhuong Long Construction and Trading Co., Ltd.
“
The training was practical, focused and relevant to my role.
Ngo Quoc VietParticipantPhuong Long Construction and Trading Co., Ltd.
DELIVERY EVIDENCE
8. Program Delivery Photos
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