MasterSkills content icon sprite

CORPORATE TRAINING PROFILE

Sales Supervision SkillsVietnam Post Corporation (VNPost)

This profile documents the in-house “Sales Supervision Skills” program delivered for Vietnam Post Corporation (VNPost). It summarizes the business context, capability objectives, program modules, practice tools, survey results, participant feedback and course photos.

Class photo for the Sales Supervision Skills program at Vietnam Post Corporation (VNPost)
02

Intensive training days

04

Core modules

93%

Overall satisfaction

06

Participant feedback

1. Training Profile Overview

Vietnam Post Corporation (VNPost)

Vietnam Post Corporation (VNPost) operates in postal services, logistics, postal finance and retail. This profile presents the organization as the client for the sales Supervision Skills program and highlights the operating context, target audience and capability-development needs behind the engagement.

The “Sales Supervision Skills” program was delivered for Sales supervisors, area managers and business-unit heads at provincial and municipal post offices.. The content was connected to the work context of Vietnam Post Corporation (VNPost), helping participants practice relevant methods and apply learning after training.

ClientVietnam Post Corporation (VNPost)
IndustryPostal services, logistics, postal finance and retail
AudienceSales supervisors, area managers and business-unit heads at provincial and municipal post offices.
Duration02 intensive training days

2. Training Solution Delivered

01

Program Purpose

Strengthen practical capability in sales Supervision Skills and help participants transfer relevant knowledge, tools and behaviors into daily work.

02

Delivery Approach

The program combined concise lectures, guided discussion, case exercises and practice tools across the core modules.

03

Capability Focus

The focus was on understanding core concepts, practicing methods and tools, and building suitable application plans for real work situations.

04

Target Outcomes

The expected outcome was to convert knowledge into practical actions while improving coordination, execution quality and confidence after training.

3. Training Context, Capability Needs and Objectives

01

Implementation Context

The business context created a need to strengthen sales Supervision Skills, improve consistency of execution and connect training content with practical work requirements.

02

Capability Needs

Participants needed a shared language, practical tools and structured methods to apply sales Supervision Skills more effectively in their roles.

03

Training Objectives

After training, participants were expected to apply relevant techniques, coordinate more effectively and turn the program content into concrete workplace actions.

4. Program Content and Practice Tools

SessionModule

Learning Objectives

01Role Management and Supervision Planning

Understand and apply the key concepts, tools and workplace practices in role management and supervision planning.

02Outlet Control and Management Skills

Understand and apply the key concepts, tools and workplace practices in outlet control and management skills.

03Team Coaching and Motivation

Understand and apply the key concepts, tools and workplace practices in team coaching and motivation.

04Result Analysis and Performance Improvement

Understand and apply the key concepts, tools and workplace practices in result analysis and performance improvement.

5. Results and Application Value

01

Capabilities Strengthened

Participants reinforced knowledge, behaviors and tools related to sales Supervision Skills.

02

Application Capability

Participants practiced how to apply the program content through structured exercises and workplace-oriented examples.

03

Coordination and Execution

The program supported clearer coordination, shared understanding and more consistent execution among participants.

04

Value for Work

The learning outcomes provide practical value for daily work, team collaboration and continuous improvement after training.

6. Course Survey Results

91%

Overall Satisfaction

91%

93%

Practical Applicability

93%

95%

Content Quality

95%

96%

Training Methodology

96%

92%

Post-Training Applicability

92%

92%

Commitment to Post-Training Application

92%

7. Participant Feedback

The course provided practical methods that I can apply directly in my work.
Illustrative photo of a participant - Trinh Xuan Loc
Trinh Xuan LocParticipantVietnam Post Corporation (VNPost)
The examples and exercises made the sales Supervision Skills content easier to understand.
Illustrative photo of a participant - Mai Phuong Thao
Mai Phuong ThaoParticipantVietnam Post Corporation (VNPost)
The instructor connected the lessons with real situations in our organization.
Illustrative photo of a participant - Duong Quoc Khanh
Duong Quoc KhanhParticipantVietnam Post Corporation (VNPost)
The practice activities helped me see how to improve my daily work approach.
Illustrative photo of a participant - Nguyen Bao Ngoc
Nguyen Bao NgocParticipantVietnam Post Corporation (VNPost)
The program was useful, practical and easy to share with my team.
Illustrative photo of a participant - Dinh Hoang Long
Dinh Hoang LongParticipantVietnam Post Corporation (VNPost)
I gained clearer tools and more confidence to apply the learning after class.
Illustrative photo of a participant - Vu Thu Thuy
Vu Thu ThuyParticipantVietnam Post Corporation (VNPost)

DELIVERY EVIDENCE

Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)
Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)
Course delivery photo for Sales Supervision Skills at Vietnam Post Corporation (VNPost)