Intensive training duration
CORPORATE TRAINING PROFILE
Conflict Resolution SkillsTien Phuoc Real Estate Joint Stock Company
This profile documents the in-house “Conflict Resolution Skills” training program delivered by Masterskills for Tien Phuoc Real Estate Joint Stock Company. It summarizes the context, objectives, practical modules, survey results, participant feedback and class photos.
Program modules
Overall satisfaction
Participant feedback
1. Training Profile Overview
Tien Phuoc Real Estate Joint Stock Company
Tien Phuoc Real Estate Joint Stock Company operates in real-estate investment and development. This training profile presents its business context and the capability-development needs addressed through the in-house program.
The organization places strong emphasis on developing its people. The “Conflict Resolution Skills” program was positioned as a practical intervention to improve work quality, coordination and professional capability.
2. Training Solution Delivered
Program Purpose
The program was designed to strengthen practical conflict resolution skills capability for participants and connect learning with real work situations at Tien Phuoc Real Estate Joint Stock Company.
Delivery Approach
The training combined concise instruction, facilitated discussion, case exercises, practice tools and feedback so participants could apply the methods immediately.
Capability Focus
The capability focus included awareness, structured methods, practical tools, collaboration and implementation discipline related to conflict resolution skills.
Target Outcomes
Expected outcomes included stronger awareness, better use of tools, improved coordination and clear action plans after training.
3. Training Context, Capability Needs and Objectives
Implementation Context
The operating context showed a need to strengthen conflict resolution skills in daily work, especially in situations requiring coordination, analysis, decision quality and consistent execution.
Capability Needs
Participants needed practical methods, shared language and structured tools to apply conflict resolution skills more effectively in their roles.
Training Objectives
After the program, participants were expected to apply conflict resolution skills techniques, practice with real cases and convert learning into workplace action.
4. Program Content and Practice Tools
SessionModule
Module objective
- Key content
- Practice tools
01identification and analysis conflict
Core concepts and practice focus for applying conflict resolution skills in workplace situations.
- Practice and apply “identification and analysis conflict” through work-related exercises. Case exercises
- Practice and apply “identification and analysis conflict” through work-related exercises. Case exercises
- Practice and apply “identification and analysis conflict” through work-related exercises. Case exercises
02Conflict Resolution Skills Practice Module 2
Core concepts and practice focus for applying conflict resolution skills in workplace situations.
- Practice and apply “Conflict Resolution Skills Practice Module 2” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 2” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 2” through work-related exercises. Case exercises
03Conflict Resolution Skills Practice Module 3
Core concepts and practice focus for applying conflict resolution skills in workplace situations.
- Practice and apply “Conflict Resolution Skills Practice Module 3” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 3” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 3” through work-related exercises. Case exercises
04Conflict Resolution Skills Practice Module 4
Core concepts and practice focus for applying conflict resolution skills in workplace situations.
- Practice and apply “Conflict Resolution Skills Practice Module 4” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 4” through work-related exercises. Case exercises
- Practice and apply “Conflict Resolution Skills Practice Module 4” through work-related exercises. Action plan
5. Results and Application Value
Capability Developed
Participants strengthened practical capability in conflict resolution skills and understood how to use the relevant tools in real work situations.
Workplace Application
The learning can be applied to improve work quality, coordination, decision making and problem handling in daily operations.
Implementation Coordination
The program supported clearer collaboration among participants, teams and related departments during implementation.
Post-Training Value
Post-training value comes from practical application, shared working methods and a clearer action plan for continued improvement.
6. Course Survey Results
Overall Satisfaction
Practical Applicability
Content Quality
Training Methodology
Post-Training Applicability
Commitment to Post-Training Application
7. Participant Feedback
“
The course provided practical tools that I can apply directly at work.
Training ModuleParticipantTien Phuoc Real Estate Joint Stock Company
“
The examples and exercises helped me understand the topic more clearly.
Nguyen Mai ChiParticipantTien Phuoc Real Estate Joint Stock Company
“
The facilitator connected the content with realistic business situations.
Training ModuleParticipantTien Phuoc Real Estate Joint Stock Company
“
The practice activities made the learning easy to remember and apply.
Pham Thuy TrangParticipantTien Phuoc Real Estate Joint Stock Company
“
The program helped me improve my working methods and collaboration.
Le Minh DucParticipantTien Phuoc Real Estate Joint Stock Company
“
The training was practical, focused and relevant to my role.
Vu Hoang YenParticipantTien Phuoc Real Estate Joint Stock Company
DELIVERY EVIDENCE
8. Program Delivery Photos
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