Intensive training duration
CORPORATE TRAINING PROFILE
Communication and Customer Service SkillsiERP Service Joint Stock Company
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
Program modules
Overall Satisfaction
Participant feedback
1. Training Profile Overview
iERP Service Joint Stock Company
iERP Service Joint Stock Company is presented as the client organization in this in-house training profile. The overview summarizes its operating environment, business context and capability-development needs.
iERP Service Joint Stock Company is presented as the client organization in this in-house training profile. The overview summarizes its operating environment, business context and capability-development needs.
2. Training Solution Delivered
Program Purpose
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
Delivery Approach
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
Capability Focus
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
Target Outcomes
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
3. Training Context, Capability Needs and Objectives
Implementation Context
iERP Service Joint Stock Company is presented as the client organization in this in-house training profile. The overview summarizes its operating environment, business context and capability-development needs.
Capability Needs
Participants needed to strengthen practical capability in communication and Customer Service Skills, use suitable tools and coordinate more effectively across relevant work situations.
Training Objectives
This content connects the communication and Customer Service Skills program with real business situations at iERP Service Joint Stock Company, focusing on practical tools, participant practice and application after training.
4. Program Content and Practice Tools
SessionModule Session: Practical Focus
Apply the module through practical workplace examples.
- Key Content
- Practice Tools
01Module 01: Practical Focus
Apply the module through practical workplace examples.
02Module 02: Practical Focus
Apply the module through practical workplace examples.
03Module 03: Practical Focus
Apply the module through practical workplace examples.
5. Results and Application Value
capability hinh thanh
participants improve ability communication individual and professional.
application into work
improve skills phuc vu and cham soc customers effectiveness.
Practical workplace application
improve confidence in interaction with customers and colleagues.
Practical workplace application
This content connects the communication and customer service skills program with practical business situations at iERP Service Joint Stock Company, focusing on tools, practice and post-training application.
6. Course Survey Results
Overall Satisfaction
Practical Applicability
Content Quality
Training Methodology
Post-Training Applicability
Commitment to Post-Training Application
7. Participant Feedback
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Nguyen Van QuyParticipantiERP Service Joint Stock Company
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Tran Thi HongParticipantiERP Service Joint Stock Company
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Le Thi ThanhParticipantiERP Service Joint Stock Company
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Pham Minh TuanParticipantiERP Service Joint Stock Company
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Do Thi LanParticipantiERP Service Joint Stock Company
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The course provided practical tools that can be applied to daily work at iERP Service Joint Stock Company.
Bui Hoang AnhParticipantiERP Service Joint Stock Company
DELIVERY EVIDENCE
8. Course Delivery Photos
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